Clear details for a smooth delivery.
At Miss Bee Haven, each order is prepared with care and dispatched thoughtfully to ensure your items arrive safely.
Order Preparation
All products are handcrafted in small batches. Orders are typically prepared within 1–3 business days, unless otherwise stated.
You will receive confirmation once your order has been processed.
🇯🇲 Shipping Within Jamaica (Local Delivery)
Local delivery options are selected at checkout based on your location and preferred courier.
We work with trusted local delivery providers, which may include:
• Dryva
• Tara Courier Service
• Knutsford Express (depot pickup)
• Other selected local courier services
Delivery timeframes vary depending on destination, courier schedules, and service availability.
Once your order has been carefully prepared and handed to the courier, delivery is managed by that provider.
🌍 International Shipping (DHL Express)
International orders are shipped via DHL Express.
DHL Express provides fast, secure, door-to-door delivery with full tracking from dispatch to arrival.
Estimated delivery time:
• USA & Canada: typically 2–5 business days
• Caribbean: typically 2–5 business days
• Other supported destinations: varies by location
• Europe: not available at this time
Shipping costs are calculated at checkout based on the total weight of your order.
International customers are responsible for any customs duties, taxes, or import fees required by their country.
Once your order has been transferred to DHL Express, delivery is managed by DHL.
📦 Delivery Responsibility
Every order is prepared and packaged with care to ensure it leaves us in excellent condition.
Once a package has been handed to the selected courier or DHL Express, delivery is managed by that provider. While we are not responsible for delays, loss, or issues that occur during transit, we will gladly assist in communicating with the courier if a problem arises.
Responsibility for the package transfers to the customer once delivery has been confirmed by the courier.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at:
hello@missbeehavenja.com
Include:
We will review the situation and work toward a fair resolution.
Payment Options
We offer secure and flexible ways to complete your purchase.
Credit & Debit Card
Card payments are processed through trusted, PCI-compliant systems powered by EzeePayments. Miss Bee Haven does not store full credit or debit card details. Transactions are encrypted for your protection.
Bank Transfer
We also offer bank transfer for customers who prefer to pay directly from their bank.
Simply select this option at checkout and you will receive the necessary banking details to complete your payment securely.
Orders paid by bank transfer are confirmed only after funds have been received.
Secure Checkout
All payments are processed through encrypted systems designed to protect your information from start to finish.
Questions
If you need assistance before or after placing your order, we are here to help.
Miss Bee Haven
hello@missbeehavenja.com
Jamaica