Clear guidance for peace of mind.
Because our products are handcrafted in small batches using natural, bee-derived ingredients, we are unable to accept returns or exchanges once an order has been delivered.
Final Sale
For hygiene, safety, and product integrity reasons, all sales are final.
We do not accept returns or exchanges for:
We encourage customers to review product descriptions and ingredient lists carefully before purchasing.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery so we can assist you.
Email: hello@missbeehavenja.com
Please include:
Requests submitted after 48 hours may not be eligible for resolution.
Resolution Process
Each situation is reviewed individually. Where appropriate, we may offer a replacement, store credit, or another fair solution at our discretion.
Delivery Issues
Once an order has been handed to the courier, delivery is managed by that provider. While we will make reasonable efforts to assist if issues arise, Miss Bee Haven is not responsible for delays, loss, or mishandling during transit.
Product Care
Natural products may vary in appearance and may respond to temperature changes during shipping. These variations do not affect quality or safety.
Questions
If you are unsure which product is right for you, we are happy to help before you place your order.
Miss Bee Haven
hello@missbeehavenja.com
Jamaica